No Disputes – Common problems arborists face and a simple solution for them all
Arbor Quote has once again been featured in industry publication, Arbor Age.
If you are in the arbor business, you are already one of the hardest workers around. Customers and staff can make your job even harder with disagreements and mistakes, which cost you money. The Arbor Quote App for iPad eliminates these problems, allowing you to get on with the real work of running your arborist business.
Here are some of the top problems our customers have encountered and how Arbor Quote helps solve them.
Incomplete Quotes
You send out one of your workers to quote the job, but they fail to record all the essential information, meaning you can’t produce an accurate quote. Sending someone on site again to get more information will waste more time and money, reducing your profit on the job. Arbor Quote makes sure whoever is filling the quote form on the app enters the essential client information, so nothing is left out.
Missing Paperwork
What was quoted? Where was the customer? What was the price? In the busyness of work, safety documentation and working out of your truck, paperwork goes missing. Arbor Quote keeps all your quotes, with all the essential information, all in one place. Accessible on your iPad wherever you have an internet connection. Arbor Quote also generates emails for each quote, and notifies the relevant parties by email when jobs are quoted, approve, booked and completed.
Confusion About the Job
Paper quote forms can be difficult to interpret. Did the person assessing the job write legibly, did they define clearly the location of trees to be removed or trimmed? With Arbor Quote your crew will have access to the original quote on their iPad, leaving no room for confusion about what needs to be done. Your staff assessing the job can attach photos to their quotes to further clarify job requirements and identify specific trees to be worked on.
Disagreements with the Client
If you’ve been in business for any length of time at all, you will soon find yourself in a situation where the client and yourself don’t see eye to eye on the details of the job. Whether it’s an outright dispute, or trying to get your crew to do extra work if you are not around, some clients will try and squeeze what they consider to be the maximum value out of you. Arbor Quote helps eliminate these disputes, as every party to the transaction gets a copy of the quote; the one assessing it, a manager to approve it, an admin to book the job, and the customer too of course! With everyone on the same page before the job is booked, disagreements will be a thing of the past.